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Area Manager - East

15 - 20 YearsKolkata

Posted: 39 days ago

Job Description

To deliver operations P&L through product, ambience, service while driving productivity across stores in the area
Sales and commercial performance of the stores in the area
Maximize sales and profitability
Formulate and implement store strategies
Control costs within budgetary guidelines
Control and monitor expenses through efficient operations
Prepare financial budgets for entire year
Align each resources effort to support the store in delivering profits and ensuring good brand image
Market focus
Identify market share in the area and study competition visit markets and thru networks for malls, rentals
Prospective sites and new site identification
Identify internal and external commercial opportunities as and when they arise
Promote awareness of local trading patterns, environment, competitor activities
Store Operations standards and management
Maintain the best retail standards as per the market positioning of the brand
Ensure all stores are legally compliant
Execution of SOPs for new and existing stores
Involve right functional resource for specific activities
Monitor and effectively deploy staffing levels across the stores and make a bench plan
Identify seasonal promos, implement marketing promotions as per guidelines, maximize returns from promotions
Provide inputs to the marketing team on the marketing calendar for the quarter
Plan and organize for merchandise
Stock management
Perpetual inventory and global stock count to control shrinkages
Prepare for new store launches in advance
Execute new store openings as per the calendar
Monitor store administration through weekly meetings and store visits
Monthly business review with the Regional manager and cluster manager
Give periodic feedback on products to buyer; participate in planogram review
People management
Participate in selection decisions of new employees
Define KRAs for staff
Ensure induction of new recruits and implement Buddy training system
Ensure discipline and updation of staffing rosters
Recognise the employees on fast track at mid term and participate in succession planning
Conduct appraisals and benchmark salaries
Groom people through training sessions
Conduct welfare activities and design incentive programs
Handle grievances
Customer service
Use tools such as feedback books, mystery shopping and comments on the web for collecting feedback
Review customer feedback to improve efficiency
Monitor high level of service standards through store visits and surprise visits
Ensure all customer complaints are resolved on time - within 72 hrs

Salary: Not Disclosed by Recruiter
Industry: Retail / Wholesale
Functional Area: Sales, Retail, Business Development
Role Category: Senior Management
Role: Head/VP/GM/National Manager -Sales
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Should have Experience of handling 4-5 Apparel Department store.
Should be well versed with Retail Operations and should have Experience of 15+ Yrs. 
Candidate Handling a Larger region will be preferred for the Role.
Should have handled Large Turnover Business.  

Company Profile

Lifestyle International Pvt. Ltd.
The Landmark Group, founded in 1973 with a single store in Bahrain, has grown into one of the largest retail conglomerates in the Middle East and is expanding rapidly in India. The Group currently operates over 900 stores encompassing a retail presence of over 13.4 million square feet across 15 countries and employs around 31,000 employees world over. In addition to retail sector, the Group has also diversified into leisure, food, hotels and electronics and has created a comprehensive infrastructure including its own logistics and distribution division, to support its retail operations and other businesses. In 1999, Landmark Group entered India, to revolutionize retailing in the country with the introduction of Lifestyle stores. Landmark Group has launched several of its core retail concepts in the country including Lifestyle (Large format departmental stores), Home Center bt Lifestyle (Home Improvement stores), Splash(Hi-street fashion), Bossini (International apparel brand), Max (Value fashion chain), Spar Hypermarkets, Fun city (Fun & Entertainment Centers).
View Contact Details+
Contact Details

Recruiter Name:Rachit Shah

Contact Company:Lifestyle International Pvt. Ltd.

Reference Id:ARM/RS