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Concept Manager - Apparel Ladies

4 - 8 YearsChennai

Posted: 44 days ago

Job Description

KEY RESPONSIBILITIES

Retail Operation
Accountability of day to day operations of appointed section
Sales targets
Maintain department standards
Housekeeping & cleaning of departments
Security of stocks
Dept Checklists are maintained every day.
Consolidation of best sellers & clearing of broken range.
Be personally available to customers.
Liaising with MCs & Warehouse in charge for Stocks.

Customer Service
Available for customers at all times and not engaging in merchandising during peak hours.
Attentive to customer needs & providing personalized service.
Ensure Meet, Greet & Direct guidelines are adhered to & approach customers with a smile.
Reporting customer complains to managers for further action.

Product Knowledge
Thorough knowledge of stocks in section/ department.
Thorough knowledge of brands/ sub-groups/ suppliers/ categories, options & features of the product.
Providing information of missing items/ loss of opportunity.

Retail Standards
Department is always clean, neat, tidy, dust free & stain free.
Usage of right fixtures and not overcrowding the section with extra fittings.
Ensure cartons, plastics, paper and trolleys are not lying around.
Ensuring damage merchandise is not on display at all times.
Maintain density of stocks on arms and shelves.
Correct size cubes/ stickers & hangers are used in all merchandise.
Back store & floor should be ready for customers well before shop opening hours.
Fixture maintenance & ensuring fitting height & spacing is maintained.
Ensuring discipline & hygiene standards are maintained on the floor

Display & Merchandise
Liaising with VM, ACM/ CM & ensuring in-store displays are up to date & fresh.
Products are arranged in brand/ story/ collection.
Checking of Merchandise includes visual displays, mannequin display, stacking, ensure proper size cube/ stickers/ tags on merchandise, check on steaming, etc.
Display of relevant signages/ visuals & changing when not relevant.
Shuffling of products from wall units to gondola or stands when the range is broken.
Display to be changed post consultation with ACM/ CM.

Inventory management & Security
Ensure merchandise is received from warehouse in correct quantity from warehouse & other shops & duly acknowledged.
Ensure stocks are well replenished. No arms/ shelves are empty.
Ensure Consolidations are done on best sellers & broken ranges.
Monitoring of slow movers and provide timely feedback.
Ensure all stocks are security tagged.
Ensure movement of stocks is documented cross merchandising b/w Concepts, Warehouse, Suppliers & inter-location.
Global count/ perpetual inventory variance are well within the prescribed norms.
Contributing ideas to control pilferages & reporting to Managers if any unusual activities on floor
Ensure all supplier returns are done within stipulated time
Ensure that all damage stocks are sent back to WH as per norms.


Workplace Services
Consistent qualitative feedback on merchandise.
Reports on defective & damage stocks.
Constantly monitor competitor activities.
Recommendations/ suggestions on clearing of slow moving stocks.
Ability to train staff on department with regards to product knowledge, merchandising, Retail Standards, consolidation & reports.
Market Intelligence and feedback

Salary: INR 5,00,000 - 7,00,000 P.A.
Industry: Retail / Wholesale
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Retail Store Manager
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

Lifestyle International Pvt. Ltd.
Lifestyle opened its first store in India in 1999. Each Lifestyle store offers five concepts under one roof -Men's, Women's and Kid's Apparel, Footwear, Accessories,Beauty and Skincare.

Lifestyle International Pvt. Ltd is led by Kabir Lumba, who is the Managing Director of the company.[4]

Landmark Group's business in India, which started with the Lifestyle stores, has now expanded to include Home Centre, Max, and Easybuy. The Group's foray into e-commerce in India began in January 2016 with Landmarkshops.in[5], which was replaced by two separate brand sites and apps for Lifestyle and Max in January 2017.
View Contact Details+
Contact Details

Recruiter Name:Mr . Anukumar T M

Contact Company:Lifestyle International Pvt. Ltd.

Email :anukumar.manjunath@landmarkgroup.in

Website:http://www.lifestylestores.com

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