- KEY RESPONSIBILITIES
Accountability of day to day operations of appointed section
Maintain department standards
Housekeeping & cleaning of departments
Security of stocks
Dept Checklists are maintained every day.
Consolidation of best sellers & clearing of broken range.
Be personally available to customers.
Liaising with MCs & Warehouse in charge for Stocks.
Available for customers at all times and not engaging in merchandising during peak hours.
Attentive to customer needs & providing personalized service.
Ensure Meet, Greet & Direct guidelines are adhered to & approach customers with a smile.
Reporting customer complains to managers for further action.
Thorough knowledge of stocks in section/ department.
Thorough knowledge of brands/ sub-groups/ suppliers/ categories, options & features of the product.
Providing information of missing items/ loss of opportunity.
Department is always clean, neat, tidy, dust free & stain free.
Usage of right fixtures and not overcrowding the section with extra fittings.
Ensure cartons, plastics, paper and trolleys are not lying around.
Ensuring damage merchandise is not on display at all times.
Maintain density of stocks on arms and shelves.
Correct size cubes/ stickers & hangers are used in all merchandise.
Back store & floor should be ready for customers well before shop opening hours.
Fixture maintenance & ensuring fitting height & spacing is maintained.
Ensuring discipline & hygiene standards are maintained on the floor
Salary: INR 2,00,000 - 7,00,000 P.A. Incentives & Bonus
Industry: Retail / Wholesale
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Sales Executive/Officer
Employment Type: Permanent Job, Full Time