Awareness of the TIC program, benefits, tie ups and Customer Service standards (as per the Customer Service Excellence Module).
Acknowledge & interact customers with a smile and always greet
Ensure to achieve sales targets
Maintain department standards
To ensure proper Housekeeping of department
Security of stocks
Ensure usage of proper shelf talkers, signages, Size stickers and Size cubes.
All merchandise must carry right barcode, price tags and security tags
To ensure that VM and retail standards are maintained
Stock Maintenance & Replenishment
Awareness on replenishment orders/ reorders/ missing categories etc.
Handling & maintaining non trading Stocks.
Give requirement of fast moving styles to ACM/CM/MC
Price revision implementation & follow-up with Warehouse.
Coordination with warehouse to ensure stock replenishments is happening on time and as per set norms.
Monitor & report stock loss due to theft by customers/ staff or due to carelessness and negligence.
DSD Stock processing on time and ensuring proper documentation.
Mentorship & manpower management for assigned department
Shift allocation & rotation post approvals from ACM/ CM.
NIL Grievances from the staff/subordinates
Responds to staff/subordinates queries and keep motivation level high.
Periodic visits to the market to understand trends and products of competition and provide feedback to CM/ACM.
To ensure that perpetual stock take is done as per schedule.
To ensure that hash total are maintained as per schedule.
Ability to train staff about department with regards to product knowledge, merchandising, retail standards.
Salary: INR 2,50,000 - 4,00,000 P.A. Incentives & Bonus
Industry: Retail / Wholesale
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Sales Executive/Officer
Employment Type: Permanent Job, Full Time